Medication Availability Updates

• Due to regulations that govern the availability of compounded medications, you may see variations in availability of certain medications.

Choosing a Pharmacy

• Refer to the Treatment Plan & Medication Pricing Form to determine the pharmacy, compound additives, and pricing that best suits your needs.

• Check the Pharmacy State Coverage List to confirm that your chosen pharmacy ships to your state.

Refill Eligibility

You may submit a refill request as early as 21 days from your last invoice payment date if you meet all of the criteria below:

• You have completed a consultation (new patient or follow-up) with your provider within the last six months. A follow-up is required every six months to monitor your progress.

• You are requesting the same medication(s) as your previous order*.

  • Switching to a different pharmacy is permitted.

• For medications with variable dosing, you may only refill at the same tier/dose or the next tier up from your previous order.

  • For example: if your last order was Tier 2, you can refill at Tier 3, but not Tier 4.

Please note: Switching medication types (e.g., Semaglutide to Tirzepatide or vice versa) requires a follow-up consultation.

Follow-Up Guidelines

You must submit a follow-up with your provider as early as 21 days from your last invoice payment date if you meet any of the criteria below:

• Your last medication order was your first time being prescribed that medication. A follow up is required to monitor your progress.

• Your last consultation (new patient or follow-up) was more than six months ago. A follow-up is required every six months to monitor your progress.

• Your provider has specifically designated you as “in maintenance.” In this case, a follow-up is required every twelve months.

• If you would like your provider to designate you as “in maintenance”, a follow-up is required.

• You would like to switch medication types (e.g., Semaglutide to Tirzepatide).

Wellness Medications

Wellness medications may be requested anytime using the Wellness Medication Order Form (current patients only).

Important Note on BUD’s (Beyond Use Date)

The Beyond-Use Date (BUD) refers to the final date by which your compounded medication should be used to ensure safety and effectiveness. The BUD ranges from a minimum of 60 days to a maximum of 90 days. The BUD is determined by the medication manufacture date.

To ensure you can use your full medication supply within the Beyond-Use Date (BUD), we recommend selecting the refill tier that aligns with your prescribed dosage, as outlined below and on the Treatment Plan & Pricing page. This helps ensure you can use the entire supply within the medication’s BUD, avoiding waste and maintaining treatment integrity.

You may request a refill as early as 21 days after your last invoice payment date, but please plan ahead with the BUD in mind to avoid gaps in treatment or expired medication.

Medication Updates & Availability