Phone Consults

Schedule Your Phone Consult

Complete your consult form first — it's required — then tell us whether you're new or already a patient and pick your state. Providers are licensed state by state, so your state decides which calendar you book from.

You Must Complete Your Consult Form First

This is required, not optional. Your provider needs your form to prepare for the visit, and an appointment booked without one cannot go ahead as scheduled.

If you book without submitting your form, your appointment may be rescheduled or cancelled. Please complete it before you pick a time — it only takes a few minutes.

Pick the right one. New patient and follow-up appointments use separate calendars, and booking the wrong type means your appointment has to be rescheduled.

Before Your Appointment

  • Your form has to be in before your appointment. See above — booking without it risks a reschedule or a cancellation. New Patient Phone Consult Form if you're new, Follow-Up Phone Consult Form if you're established.
  • Times show in Eastern Time. That's our default time zone, so convert to yours before you pick a slot.
  • A full calendar isn't the end of it. We release appointments in short intervals because provider availability varies, so more openings usually appear within one to two weeks.
  • You can reschedule up until 24 hours before your appointment time.

Would you rather not schedule a call at all? An e-consult is completed through secure portal messages with no appointment — see your consult options. E-consults are available in eligible states only; if yours isn't one, a phone consult is the route.